Zookeeper Experience for One Adult

We have an awesome team of keepers here at the zoo who work really hard to keep all of our animals well and thriving. Spend half a day with our keeper team and see what they get up to!
 
What is included?
 
4 hours with our knowledgeable zoo keeper team (12pm-4pm)
Work with and feed a wide variety of species and learn about our daily routines
A Zoo keeper Experience completion certificate 
Admission to the Zoo for the participant 
10 min health & safety briefing session prior to the Encounter 
Complimentary drink for the participant in the Bear Falls Cafe
The opportunity to learn from and ask questions from our keeper team!
 
Members and Adopters receive 10% off the encounter price.
 
The encounter is available for adults.
 
We regret that this encounter is currently not suitable for wheelchair users.
 
Pre-booking encounters is required.
 
Once you have purchased an Encounter Voucher from our online shop, you will be sent an online voucher with an email to contact us to arrange a date to do your experience here at the Zoo.
 
Terms and Conditions
 
Age of Participant
If under 18, participant must be accompanied by an adult into the zoo and this adult must be present at the Health and Safety briefing alongside the child to complete the Liability Disclaimer. 
 
Voucher Expiration
The voucher is valid for 12 months from the purchase date and they MUST PRE-BOOK their encounter.
 
PPE
Participants must wear suitable footwear on the day, no open-toed shoes or heels/sandals. 
 
Cancellations
We reserve the right to cancel encounters at short notice due to animal welfare issues. Poor weather - if the weather is unsuitable for the encounter on the day, then the animal park will decide to reschedule. No reimbursement will be made for any travel expenses. We will try our best to give as much notice as possible.
 
Vouchers
Are non-transferable and non-refundable.
 
Discount
Members and adopters receive 10% off the encounter.
FAQ
Participants will be given a Health and Safety briefing and be required to complete the Liability Disclaimer
Participants of the encounter have entry to the Zoo included
Participants also receive a gift voucher for a drink from Bear Falls Cafe located on site
There are a maximum number of 3 guests on any encounter
We respect our animals and this encounter does not involve handling or touching the animals in any way
Additional friends/family will be able to spectate during parts of this zookeeper experience - they must pay admission to the Zoo