Donkey Encounter

£40 per person


Meet the keeper and our friendly giants, the Poitou Donkeys! Take these fluffy beasts on a walk around the zoo and enjoy a grooming session with our keepers.

What is Included?

  • 45 minutes with our keeper and the donkeys
  • A small donkey stuffed toy
  • A Donkey Encounter completion certificate
  • Admission to the animal park for the participant
  • 10 min briefing session prior to the Encounter
  • Complimentary drink for the participant in our new Bear Falls Cafe
  • The opportunity to learn from and ask questions from one of our amazing keepers!


Members and Adopters receive 10% off the encounter price.

The encounter is available for adults and children over the age of 12 years old; however children between the ages of 12 and 15 years must be accompanied by a spectating parent or guardian paying normal zoo admission (1 adult per 1 child).

We regret that this encounter is currently not suitable for wheelchair users.


You can purchase an Encounter on this page, in-store or alternatively, Contact Us to organise the encounter over the phone or by email.


Pre-booking is required.




Terms and Conditions


Age of Participant

If under 18, participant must be accompanied by an adult into the animal park and this adult must be present at the Health and Safety briefing alongside the child to complete the Liability Disclaimer.

Expiration

The voucher is valid for 12 months from the purchase date and they MUST PRE-BOOK their encounter.

PPE

Participants must wear suitable footwear on the day, either boots or wellies. Facemasks are also required.

Cancellations

We reserve the right to cancel encounters at short notice due to animal welfare issues. Poor weather - if the weather is unsuitable for the encounter on the day, then the animal park will decide to reschedule. No reimbursement will be made for any travel expenses. We will try our best to give as much notice as possible.

Vouchers

Are non-transferable and non-refundable.

Discount

Members and adopters receive 10% off the encounter

FAQ

  • Participants will be given a Health and Safety briefing and be required to complete the Liability Disclaimer
  • Participants of the encounter have entry to the animal park included
  • Participants also receive a gift voucher for a drink from the tearoom on site
  • There are a maximum number of 3 guests on any encounter
  • We respect our animals and this encounter does not involve handling or touching the animals in any way - it is purely a feeding encounter
  • Additional friends/family will be able to spectate at the front of the meerkat encounter - they must pay admission to the park











Donkey Encounter