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assistance dogs

assistance dogs

No dogs are permitted on site at Northumberland Zoo, with the exception of assistance dogs under specific conditions and subject to BIAZA (British and Irish Association of Zoos and Aquaria) regulations. Dogs in training are not permitted to enter the Zoo.


If you do not have evidence of your dog's training, eg. ADUK booklet, please contact us ahead of your visit to discuss your/our requirements.


If you wish to bring an assistance dog into the Zoo please inform a member of our admissions team when you arrive.

We apologise for any inconvenience this may cause, however this is to ensure the safety of our animals, visitors and your dog.

Dogs must be kept on a short lead at all times and under strict control.

Zoo animals and dogs can react to each other, so we ask that if you notice any behaviour changes or interactions, please move on to another exhibit.

Your dog must remain calm and quiet and at least one metre away from any animal enclosure fences and windows.


Please ensure your dog is fit and healthy when visiting the Zoo, and has not shown any signs of ill health – including diarrhoea and vomiting – in the last 24 hours. They must have been resident in the UK for the last 6 months and have received all annual vaccinations and anthelmintic treatments.

Dogs must not be left unattended; at all times they must remain with an adult and on a short lead.

Dogs must not be allowed to defecate anywhere in the zoo grounds and any incidents should be cleared away by their owners.

Some of our animals on-site do not understand that dogs are 'friendly' animals and they instinctively think that they are predators.

For this reason, assistance dogs are NOT permitted in the following areas:


  •  Fruit Bat Island - the indoor house

  •  our Bird of Prey area – dogs frighten the birds

  •  our animal demonstrations in the Wild Theatre

  •  our walkthrough exhibits, this includes Wallaby Walkabout, Lemur Woods or our Parrot House

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