Visitor Info

Accessibility

Between the car park and the entrance to the zoo, there is some loose stone. This stone makes it difficult for some children’s buggies & wheelchairs. Guests can park in front of the entrance whilst unloading/loading, but then the cars must be moved to the car park.

In the zoo, we regret that the ‘River Walk’ is not currently wheelchair friendly due to the steep inclines. However, the rest of the park pathways are made of a combination of concrete and tar planings. The loose tar planing's can make it difficult for some wheelchairs to manoeuvre. This is something which we are working on for the future.

Car Parking

Parking in the Northumberland Country Zoo is free. Overflow car parking is also available.

Facilities

There are toilets available, including disabled access toilets and baby changing facilities available near the tea room. These can be seen on the Zoo Map.

Hand Washing Facilities

In addition to our toilet facilities, there is a hand washing area near to the Entrance of the animal park. Visitors are encouraged to wash their hands after eating and/or touching any of the animals.

Baby Food Warming

We have the facilities to warm baby food if you ask at the front desk and we would be happy to help.

Picnics

We are more than happy for you to bring along a picnic. We have two designated areas for picnics, one just outside the tearoom (no admission fee necessary) and another inside our Picnic Barn. As the Picnic Barn is located within the zoo, admission must be paid in order to access it. We regret that Picnics are not allowed to be consumed in the Tea rooms to save room for customers that have purchased.

Dogs

We regret that no dogs, except guide dogs, are allowed in the zoo.

Visitor Info